Step 1 : Download and extract the printer “Install Navi” file from the following link:
https://support.epson.net/setupnavi/?PINF=swlist&OSC=WS&LG2=EN&MKN=TM-C3500

Step 2: Open the extracted folder and install the “InstallNavi.exe” file

Step 3: Tick the checkbox and press Next.

Step 4:Select USB wired connection and press Next.

Step 5: Select YES and press Next.

Step 6: Select the correct type of badge and press Next. (Default = Fanfold Paper)

Step 7: Select the correct media form and press Next. (Default = Continuous Paper Blackmark)

Step 8: Select Inch, set the correct width and height and press Next
Common industry media sizes: 4X3, 4X6, 4X12.

Step 9: Select the right media type print quality and auto cut settings and press Next.
Usual media types: Matte, Glossy.
Proceed with the remaining steps and on the last slide press Finish